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PRODUCT
OVERVIEW |
The Product (IWM)
The MasterLink Intelligent Work Management (IWM)T system is a web-enabled, mobile-computing software application that maximizes efficient use of management and worker resources while simultaneously improving customer service levels, decreasing maintenance operating costs, and extending physical asset life and value. With IWM, preventive maintenance is consistently applied, workers are used effectively, and unscheduled maintenance activities are efficiently supported.
MasterLink IWM enables facilities managers to uniformly apply your organization's policies to efficiently plan, schedule, and execute work for task-oriented mobile workforces. IWM intelligently and automatically schedules an appropriate worker for each job, taking into account the worker's expertise and availability, as well as the job's requirements and geographical location.
Worker productivity and quality increases because IWM provides each worker, via a hand-held device, detailed job-step requirements that are tailored directly to the worker's knowledge level. Your organization will realize dramatic cost savings as you transition the workload from reactive to proactive with a high component of preventive maintenance. Your managers and workers will perform more efficiently, customer service improves, operating costs decrease, and the life of physical assets lengthens.
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